Front Desk Agent Nassima Royal Hotel Posted on July 16, 2018 1 - 2 years Dubai - United Arab Emirates Diploma. Any Nationality Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Efficiently carry-out services provided at the Front Desk including: welcoming and check-in/check-out of guests, attending to their requests and queries, taking and relaying messages and other related operational concerns. Take/relay endorsement from/to previous/next shift, follow up on any outstanding matters and ensure the delivery/completion of service. Ensure the maintenance of an atmosphere of tranquility at the reception desk, never giving the impression that there is a problem. Review all incoming reservations for the day to match the necessary accommodation. Review and resolve all ‘Traces’ directed to Reception. Constantly check reservations to ensure room availability and special blockings are handled correctly. Perform registration process by obtaining data from guest and by observing the established guidelines. Ensure that all guests are checked-in into the computer immediately and accurately. Check all transactions performed and sign on designated space in the registration card signifying completion of procedure. Promptly answer the telephone, within three rings. Use your name when answering, speak clearly and in pleasant voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Coordinate/facilitate delivery of mail, small packages and facsimile for customers as requested. Close guest accounts at time of check-out and ask guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowance. Ensure the strict control of room keys. Enforce the key handling procedures ensuring maximum security. Ensure that all rooms which are due to check-out are followed-up and updated in the computer system accordingly. Guests who have checked-out must be immediately checked-out from the computer system. Company Industry Hotels / Hospitality Department/Functional Area Secretary / Front Office / Personal Assistant (PA) Keywords Front Desk Agent Front Office Reception Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Agent Jobs in Dubai Advisor Jobs in Dubai Team Leader Jobs in Dubai Secretary Jobs in Dubai Front Office Jobs in Dubai Front Desk Jobs in Dubai Reception Jobs in Dubai Agent Jobs in UAE Advisor Jobs in UAE Team Leader Jobs in UAE Secretary Jobs in UAE Front Office Jobs in UAE Front Desk Jobs in UAE Reception Jobs in UAE Agent Jobs Advisor Jobs Team Leader Jobs Secretary Jobs Front Office Jobs Front Desk Jobs Reception Jobs Nassima Royal Hotel Nassima Royal Hotel offers bold contemporary style and high-end amenities in city centre. The hotel’s location near the bus and metro stations as well as the international airport makes moving throughout the city easy, while its proximity to the Dubai International Financial Centre and Dubai Wo rld Trade Centre benefits business travellers. The rooms showcase a wide range of amenities and a clean, modern style accented with vibrant bursts of colour. The on-site restaurants serve a variety of world cuisines, while the bars and nightclub provide places to unwind after a day in Dubai. Nassima Royal Hotel also features an expansive outdoor pool area, health club, shuttle service, meeting rooms, and Spa Zen, which offers a range of treatments for wellness and relaxation. More Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?