Front Desk Coordinator

AboZahra Group

Posted on 23 Oct

Experience

2 - 3 Years

Job Location

Alexandria - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Manage online, phone and in-person room reservations.
  • Welcome guests, check them in, distribute room keys and explain the hotel s amenities.
  • Take payment from customers.
  • Respond to guests issues and complaints in a friendly, timely manner.
  • Explain local amenities and attractions to guests.
  • Work with other staff members to ensure that all guest rooms meet hotel standards and. accommodate any special client needs.
  • Assist customers with the planning of special events such as weddings and business conferences.

Desired Candidate Profile

  • Bachelor s degree in a relevant field.
  • Phone Etiquette and Communication skills.
  • Receptionist Duties and Clerical Skills.
  • Customer Service skills.
  • Experience in a similar role is a plus.
  • Ability to multitask and prioritize tasks efficiently.
  • Strong organizational skills.
  • Proficiency in Microsoft Office suite.
  • Alexandria Residents ONLY.
  • Professional appearance .

Company Industry

Department / Functional Area

Keywords

  • Front Desk Coordinator

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