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Front Desk Executive/ Receptionist

Index Holding

Posted on August 5, 2018

1 - 3 years Dubai - United Arab Emirates

Any Graduation. Any Arabic National, Any GCC National Female

Medical Insurance, Paid Leaves

Opening 01

Job Description

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General Summary or Job Objectives
Receive all visitors and phone calls and act as the first point of contact for individuals contacting or entering the premises, in such a way that positively affects the customer’s call or visit experience. Provide general clerical backup in line with INDEX Holding LLC’s strategic plan, vision, mission, values goals and objectives.

Essential Functions
•Answer a multi-line switchboard quickly (ideally within 3 ring cycles)
•Screen, assess and refer individual inquiries to their destination
•Take down and deliver messages accurately and in a timely fashion
•Greet customers and visitors to the premises, answering questions, announcing calls or providing directions
•Able to respond to queries in a positive, pleasant, helpful and open manner
•Organize and prioritize work, work independently, and multi task
•Receive, sort and distribute incoming mail
•Liaise with various dispatchers to ensure the timely delivery of documents and invitations
•Ensure the prompt delivery of certificates to conference attendants


Advertising / PR / Event Management

Administration

Desired Candidate Profile

•2 years of experience on a similar multi-line phone systems in a high-volume organization
•Some office and clerical experience
•Receptionist experience in a fast paced environment
•Customer Service experience
•Work environment maturity and professionalism

Keywords

Front Office Reception Front Desk Customer Service Customer Care Customer Support Call Center

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Index Holding

Dubai, United Arab Emirates
INDEX Holding is a conglomerate in healthcare, and general trading businesses. It operates a chain of tailor shops; owns textile retail shops; organizes national, regional, and international medical, scientific, educational, and trade conferences and exhibitions; and pro vides healthcare consultancy services to hospitals and healthcare institutions in the United Arab Emirates, the Gulf countries, the Middle East, and North Africa. INDEX Holding FZ LLC was founded in 2006 and is based in Dubai, United Arab Emirates.
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Contact

Name/ Designation:
Ms. Sana -

Website http://indexholding.ae/


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