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Front Office Agent

5 Stars Hotel

Posted on September 12, 2019

1 - 2 years Beirut - Lebanon

Any Nationality

Easy Apply

Opening 01

Job Description

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- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Respond to clients complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Experience
- Minimum of 1 year experience
- Hospitality Background
- Knowledge in Opera Software


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Front Office Agent

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5 Stars Hotel


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Website https://www.hirelebanese.com/jobdetails.aspx?id=176949


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