Front Office Manager
Marriott
Employer Active
Posted 12 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supervise daily front office operations and guest service delivery
Lead, train, and mentor front desk and guest services staff to maintain high standards
Monitor budgets, staffing, and financial goals for the department
Conduct regular team meetings to communicate objectives and service priorities
Respond to guest issues and complaints with quick, effective solutions
Review guest satisfaction reports and implement improvements to service quality
Ensure compliance with Marriott brand standards and UAE hospitality regulations
Coordinate with HR on recruitment, training, and staff performance management
Manage departmental expenses and resources efficiently
Desired Candidate Profile
High school diploma or GED with 4 years of guest services experience, or
2-year degree in Hospitality, Hotel Management, or Business with 2 years of front desk experience
Strong leadership and communication skills with proven ability to manage teams
Experience in guest services operations in luxury hotels or resorts
Knowledge of UAE hospitality standards and front office procedures
Company Industry
Department / Functional Area
Keywords
- Front Office Manager
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Marriott
Marriott International operates luxury hotels and resorts worldwide, including the Bvlgari Resort Dubai, combining timeless elegance with exceptional guest experiences.