Front Office Receptionist

Confidential Company

Multiple VacanciesEmployer Active

Posted 4 hrs ago

Experience

1 - 2 Years

Monthly Salary

AED 1,500 - 1,700 ($406 - $460)

Job Location

Dubai(Deira) - United Arab Emirates (UAE)

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Indian, Filipino, Sri Lankan

Gender

Male

Benefits

Visa, Transportation, Paid Leaves, Accomodation, Annual Leaves As Per Labour Law, Food, Medical Insurance, Life Insurance

Vacancy

3 Vacancies

Job Description

Roles & Responsibilities

  • Greet all guests and assist them with check-in and check-out
  • Greet and welcome guests with a warm and professional demeanor, ensuring a positive first impression of the organization.
  • Manage the multi-line phone system, efficiently directing calls and taking messages to ensure timely communication.
  • Handle incoming and outgoing mail and packages, maintaining a well-organized system for tracking and distribution.
  • Coordinate and schedule appointments, meetings, and conference rooms, ensuring all necessary arrangements are in place.
  • Maintain the reception area in a tidy and inviting manner, reflecting the company’s professionalism and brand identity.
  • Assist with administrative tasks such as data entry, filing, and document preparation to support the office operations.
  • Respond to inquiries, both in person and via email, providing accurate information and directing requests to appropriate departments.
  • Monitor visitor access and maintain security protocols, ensuring a safe environment for employees and guests.
  • Collaborate with team members to improve front office processes and enhance the overall guest experience.
  • Maintain a positive attitude and friendly demeanor
  • Respond to all guest questions and requests
  • Answer and forward phone calls
  • Manage guest bookings and reservations
  • Keep a tidy and orderly workspace
  • Assist with administrative and clerical tasks as needed

Desired Candidate Profile

  • Minimum of a high school diploma; a degree in hospitality or business administration is preferred.
  • 1-3 years of experience in a front desk or receptionist role in a corporate or hospitality setting.
  • Certification in customer service or office administration is a plus, showcasing commitment to professional growth.
  • Fluency in English is required; additional languages are highly valued for enhancing client interactions.
  • Proficient in Microsoft Office Suite and familiarity with office management software to streamline tasks.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Reception Desk Handling
  • Hotel Receptionist
  • Front Office Receptionist

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Confidential Company

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