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Front Office Supervisor

TRYP by Wyndham Hotel

Posted on July 3, 2018

2 - 3 years Other - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Job Description
In this role you are a key role for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, salesperson, hotel representative, and public relations agent, all of which needs to be portrayed with utmost politeness, efficiency, and friendliness. Additionally, you will monitor daily guest arrivals, ensuring all reservations are honored, requests are carried out and realistic expectations are met. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including room types and rates, food and beverage outlets and promotions,and health club offerings. You will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience.
Qualifications
• Minimum 2 years experience in Front Office
• Good Communication skills
• Experience with Front Office Systems
• Good English skills, both written and spoken


Hotels / Hospitality

Secretary / Front Office / Personal Assistant (PA)

Keywords

Public Relations Front Office Supervisor Standard Operating Procedures Monitoring Roominess Executive Representative

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TRYP by Wyndham Hotel


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