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Fulfillment Coordinator

H.M.Al Rugaib & Sons Trading Co. Ltd

Posted on July 3, 2019

2 - 3 years Eastern Province - Saudi Arabia

Any Nationality

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Job Description

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Fulfillment Coordinator:
Fulfillment Coordinator will perform moderately complex clerical tasks that support Ecom sales workflow within the department business process, and provide administrative support to sales associates i.e. answering DLV and INV phone calls, process tickets and ensure every order is process and shipped on a timely manner.
Responsibilities
• Acknowledge orders with INV and DLV teams providing delivery dates to Ecom sales by using the department systems and process.
• Execute Sales (After they are invoices by sales associates) and internal order requests to meet on time delivery targets. (By using the department systems and process).
• Ensuring Orders on Shopify are compatible with company system through the use of IDS, Dynamics and other tools.
• Changing the orders to (Fulfilled) on daily bases by using the company system through the use of IDS, Dynamics and other tools.
• Ensure other departments are looking after customer needs when issues come thru Order Fulfillment departments. Other departments (INV and DLV) are looking after customer needs when issues come thru Order Fulfillment department.
• Ensure Sales associates are invoicing orders on a timely manner.
• Communicate with Fulfillment Manager on orders and sales issues.
• Responsible for collecting orders and delivery data and creating various reports as requested.
• Contribute to sales team effort by performing other duties as assigned.


Retail

Administration

Keywords

Administration Business process Workflow Sales Associate Usage

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H.M.Al Rugaib & Sons Trading Co. Ltd


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