The General Manager Operations (Logistic Industry) works with Managers and Supervisors to implement monitor and enhance all aspects of support to include operational performance, safety, security, productivity, cost control, customer service, and continuous improvement. The General Manager is the primary point of contact between the customer and the Company. He has management authority, responsibility, and oversight of all contractual tasks. Responsible to identify, review and then follow internal policy to make contract revisions. This position requires the exercise of independent judgment, decision-making, and discretion.
Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including termination.
Preparing, maintaining and communicating all operational goals and company Standard Operations Procedures.
On-going management of facility fiscal performance (Profit and Loss), yearly budget preparation.
Monitoring space utilization/layout and maximizing usage/making recommendations.
Managing, coaching, mentoring, developing staff to achieve prescribed objectives.
Ensuring the accurate and timely preparation of all necessary reports and records regarding business development & operations.
Responsible to identify, review and then follow internal policy to make contract revisions.
Should be well versed with the following:
Operations related to Logistics
Sales and client servicing
Performs other duties as required.
Will manage a team of 50 plus people.