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German Account Advisor (Vente Privee)

Egyptian Contact Center Operator - ECCO

Posted on August 9, 2018

0 - 3 years Cairo - Egypt

Any Nationality

Opening 01

Job Description

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Build a good Rapport with Clients over the phone.
• Respond promptly to customer inquiries.
• Ability to handle customer's complaints via e-mails.
• Obtain and evaluate all relevant information to handle customer and service inquiries.
• Manage customers' accounts.
• Follow up on customer interaction.


Call Center / BPO / KPO / Outsourcing

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Fluency in German Language is a must (C1-C2).
• Excellent writing skills.
• Business writing knowledge.

Keywords

Customer service Customer support Customer interaction Customer complaints Business writing German language Management

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Egyptian Contact Center Operator - ECCO


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