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German Customer Service Advisor

Egyptian Contact Center Operator - ECCO

Posted on August 9, 2018

0 - 3 years Cairo - Egypt

Any Nationality

Opening 01

Job Description

EMAIL JOB
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German Speakers - call center " German Speakers " URGENTLY requested for immediate hiring in a multinational call center located in Egypt ( Maadi and 6th October City)
Main Duties:
• Build a good Rapport with Clients over the phone.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle customer and service inquiries.
• Manage customers' accounts.
• Follow up on customer interaction.
Job Details
• 9 hours shift including 1:15 hour break; rotational from 9 am to 10 pm.
• Day off: 2 days off rotational basis.
• NEW ATTRACTIVE PACKAGE VPN line, Meal allowance, Medical Insurance, Social Insurance and transportation.


Banking / Financial Services / Broking

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

FLUENT German
• Strong verbal communication skills
• Demonstrates a positive, enthusiastic, friendly attitude
• Proficiency in using MS office
• Both Grads & undergrads; can apply
• Availability to work both full and part time
• Nationality :Any
• No age limit
• Gender: Both

Keywords

Customer support German MS Office Customer interaction VPN Medical insurance Customer Service Advisor Customer complaints Management

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Egyptian Contact Center Operator - ECCO


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