Global Manager, CARE Learning Cimpress/Vistaprint Posted on August 13, 2019 3 - 4 years Tunis - Tunisia Bachelor of Education. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB The Manager, CARE Learning will assume responsibility for managing the CARE Learning department in Tunis and contributing to the global CARE Learning strategy. He/She will develop, coordinate and deliver learning solutions to improve the performance, skills and knowledge of the CARE teams in the center, both for Customer Care and Design. A good contact to local and global CARE functional leads will be essential to meet learning needs.This person must have strong experience in managing a team in an learning environment and be able to understand business needs and think strategically. He/She must be a self-starter who devises creative and individualized solutions and executes them quickly.This position reports to the Director CARE Learning (at our Vistaprint location in Berlin/Germany) and will work closely with the global CARE Learning management team to build the department's strategy and to define standards and processes.PRIMARY RESPONSIBILITIES-Lead the CARE Learning department in Tunis that consists out of 5 trainers, one lead, one training coordinator, one instructional designer and one knowledge management specialist.-Develop the local CARE Learning team to ensure that the needed long-term skill set is available-Work closely with the Tunis CARE Management team to identify training gaps and define the mid-& long-term training needs-Work closely with local and global functional leads, e.g. Operations, WFM and Human Resources-Work closely with the global CARE Learning Management team to define the CARE Learning vision and strategy-Lead global projects to continually develop the CARE Learning department and deliver on the department's strategy-Administer CARE Learning programs and assessments and ensure that all local and cultural needs of the intended audience are met-Deliver soft skills, leadership trainings and other workshops-Facilitate (virtual) workshops for the Learning academy to support the development of the global CARE Learning team-Measure and monitor training effectiveness, analyze results and respond as necessary to maintain high quality standards-Develop innovative ways of workplace learning to enhance the retention and application-Identify areas of development and improvement as well as make suggestions to support the CARE organization´s goals and strategyADDITIONAL RESPONSIBILITIES-Participate in cross-functional communications and meetings to support the CARE organization-Provide CARE training for new-hires and other support programs as neededKNOWLEDGE AND SKILL REQUIREMENTSEDUCATION:-The ideal candidate has a Bachelor's Degree, Education or Psychology preferredEXPERIENCE:-3+ years of experience managing a department including supervising a team-3+ years of experience facilitating technical, soft skill and management trainings, including a working knowledge of theories of adult learning and modern workplace learning-Experience in a contact center environment is a plus-Experience in working with international teams is desiredADDITIONAL REQUIREMENTS:-Excellent interpersonal, coaching, and facilitation skills-Ability to interact effectively with all levels, and all positions across locations-Strong customer focus and service orientation-Excellent verbal and written communication skills-Demonstrated ability to manage projects-Excellent organizational skills (manage multiple projects, work independently, prioritize workload & consistently meet deadlines)-Action oriented and comfortable with a fast paced and rapidly changing environment Company Industry Printing / Packaging Department/Functional Area Administration Keywords Global Manager CARE Learning REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Manager Jobs also searched Manager Jobs Assistant Jobs Executive Jobs Administration Jobs Training Needs Jobs HR Jobs Quality Standards Jobs Cimpress/Vistaprint View Contact Details Contact Name/ Designation: - Website https://www.tiptopjob.com/search/jobs/94747028_-global%2Dmanager%2Dcare%2Dlearning%2Dtunis%2Dtunis%2Dtunisia%2Dgovernorates%2Dtunisia-_job.asp Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?