GRADUATE STUDENT AND ADMISSIONS MANAGER American University of sharjah

The Graduate Student Recruitment and Admission Manager is responsible for leading efforts to attract, recruit, and admit graduate students to the university, both locally and internationally. This includes developing and executing strategic recruitment plans, managing digital campaigns, coordinating media efforts, and representing the university at events.
The role oversees day-to-day recruitment and admissions operations, including evaluating applications, supporting new students through the admissions process, and maintaining systems like ERP and CRM. The manager also contributes to event planning, creates promotional and informational materials, delivers presentations, and represents the Office of Enrollment Management (OEM) in various internal and external forums, including the Graduate Programs Council.
Job Responsibilities
• Develop and execute annual recruitment plans for AUS graduate programs in alignment with enrollment targets and university priorities, and in partnership with other administrative and academic units.
• Identify and expand recruitment markets (local, regional, international) through market research and trend analysis.
• Manage AUS s profile on major student recruitment websites and oversee social media campaigns to increase awareness and generate leads.
• Oversee enrollment-related activities such as responding to inquiries via calls, emails, chats (Infodesk platform, CRM, etc.), and walk-ins.
• Represent the Office of Enrollment Management at events; deliver presentations.
• Oversee the processing of graduate applications, including screening, evaluation, issuing admission offers, communication, and decision execution on ERP and CRM systems.
• Provide file completion support to new applicants at the start of each semester.
• Collaborate with AUS s academic and administrative units to organize and support student recruitment events and activities.
• Assist in developing informational literature for the Office of Enrollment Management (OEM) and contribute to annual operational and event planning.
• Generate, analyze, and present reports; create and update presentations for various purposes.
• Counsel graduate applicants and provide guidance throughout the admissions process.
• Availability to work evenings and weekends as needed for events.
Qualifications and Skills Required
• A master's degree or higher in Business Administration, Mass Communication, Public Service, or any related field.
• Minimum of 3 years of experience in a similar role.
• Strategic planning and market development.
• Data-driven decision-making.
• Process and workflow optimization.
• Good communication skills verbal, written, and active listening.
• Solid interpersonal skills and cultural sensitivity.
• Reasonable knowledge of sales and marketing techniques.
• Able to adjust to workload and possess problem-solving skills.
• Event management and networking.
• Prioritize customer service and ethical business practices, while respecting cultural sensitivities.
• Familiarity with CRM systems, admissions software, and tools like Microsoft Office or Google Workspace.
Preferred Qualifications and Skills
• 3 5 years of experience in student recruitment, admissions, or a related field (e.g., sales, marketing, or customer service).
• Experience working in an educational institution is highly desirable.
• Proficiency in spoken and written Arabic is an advantage.
How to Apply
• Interested applicants should fill out the form .
• AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted.