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Guest Care Assistant

Data Direct Group

Posted on March 31, 2019

1 - 3 years UAE - United Arab Emirates

Intermediate School, Diploma. Comorian, Omani, Emirati (UAE)

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Job Description

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Receives and greets guests entering TEC, determines the nature and purpose of visit, directs or escorts them to specific destination and maintains records of TEC visitors as per TEC standards
Answers telephone calls, filters and transfers calls to concerned employees, take adequate messages when required, maintains records of international calls and provides information about locations within TEC
Listens and resolves complaints from customers as per the level of applicability and authority
Supports facility management for smooth operation in providing information regarding electric items and related issues
Ensures meeting room bookings and all related operations are handled as per TEC established standards in terms coordinating the arrival of external guests as well as ensuring that catering and IT services and requirements - if any – are properly on place
Ensures that the reception and lobby area is maintained in a clean, tidy and presentable manner including the proper arrangement of the magazines and news papers
Provides administrative support to section to achieve overall objectives including collecting and distributing couriers, filing and maintaining records, keeping an updated records of employees location and contact numbers in TEC premises
Ensures knowledge of employees’ whereabouts location, contact details and meetings in order to respond to related enquiries in an prompt and efficient manner
Performs other related duties as negotiated to meet the ongoing needs of the organization

Contract Duration 1 year

IT - Software Services


Desired Candidate Profile


The candidates should be Arabic speaking with Emirati slang & dress code is Emirati Style.

Working hours are as per EC’s office time 7 AM to 2.30 PM or 7.30AM to 3 PM

occupationally they may be requested to stay back during Sr. Management meetings.

Selected candidates will go through security clearance validating their passport, emirates id & other relevant details.


Guest Care Assistant Administration Office Management Front Office

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Data Direct Group

Data Direct Group

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