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Guest Experience Specialist - Crowne Plaza Resort Salalah

Intercontinental Hotels Group (IHG)

Posted on November 8, 2019

2 - 3 years United Arab Emirates - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Join us as a Guest Experience Specialist. You'll have ambition, talent and obviously, some key skills. For this vital role, we're looking for someone who will be responsible to: Assign rooms for arriving guests Provides efficient and professional service to all guests Promotes in-house services & facilities Keeps an accurate room status at all times Handles complaints efficiently and promptly Handles guest's needs, inquiries & requests Ensures all pertinent information in recorded on registration book Reports daily activity on log book Handles guest complaints immediately and follow-up on action thoroughly Complies with health, safety and hygiene policy Perform related duties and special projects as assigned
What we need from you
Qualifications: High level of passion, enthusiasm and drive for results Excellent communication skills in English Ambitious and eager to learn, grow and further develop own career Bachelor's degree holder / higher education qualification / equivalent in hotel management or related field Proven track record of a minimum 2 years' experience


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Guest Experience Specialist - Crowne Plaza Resort Salalah

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Intercontinental Hotels Group (IHG)


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