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Accor Hotels

Posted on January 14, 2020

2 - 3 years Doha - Qatar

Any Graduation. Any Nationality

Opening 01

Job Description

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Key tasks
Supervises and coordinates the activities of personnel responsible for and engaged in the processing of Uniforms and house linen items.
Strictly adhere to the par stocks for all operating equipments, supplies and inventoried items.
Assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
Reports to Laundry manager major problems, discrepancies in count, defects or stains in garments prior laundry/dry cleaning process.
Ensure garments are properly are properly sorted for washing and drying cleaned and packed.
Examined all guest garments for tears, stains, discolored and missing accessories due to processing and oversee remedial action taken.
Ensure proper handling and maintenance of work area and equipment.
In absence of Asst manager conduct daily briefing to staff on room occupancy, event of the day and special attention that maybe needed.
Liase with Housekeeping and other related department on daily operation.
Coordinates all repairs and maintenance and issue repair and maintenance job orders to ensure the proper maintenance of equipments.
Ensure all employees established a rapport with guests. Handle all requests and inquiries of laundry and hotel services.
Ensure all linens are handled and processed according to their priority and standards
Monitor staff to ensure correct methods and standards used in processing laundry items.
Ability to organized and plan in achieving productivity and quality work, thus resulting in zero complaints.
Communicate on a daily basis operational matters with subordinates and peers
Pullman and its talent community
The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:
Body & Soul, the service attitudes model developed by Pullman
Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions
A Pullman school of leadership, focusing on creativity.
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Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

Essential and optional requirements


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Accor Hotels

Founded in 1967 by Paul Dubrule and Gerard Pelisson in France, AccorHotels is a worldwide leading hotel group and market leader in Europe. AccorHotels includes a wide network of over 4,100 hotels in 95 countries. In the Middle East, AccorHotels’ strong network includes 88 hotels and 25,843 room s in 11 countries. Ranging from luxury to economy, the group includes a rich portfolio of 20 brands, each delivering a unique lifestyle and comfort to its guests in different parts of the world. Some of the brands include Fairmont, Thalassa Sea & Spa, Raffles, Sofitel, Pullman, Swissôtel, Grand Mercure, The Sebel, Novotel Mercure, Adagio, ibis, Jo&Joe, Mama Shelter, and Onefinestay. With more than 100 hotels opening every year, AccorHotels has achieved a leading position in Europe.

AccorHotels employs over 2,40,000 people with its 20 brands across the globe. The Group develops and unites its team around a common philosophy of ethical commitment and ensures to:

- Provide regular training for career development

- Offer the best benefits and working conditions to all employees

- Encourage open dialogue with employee representatives to improve their work life

- Create diversity and equal opportunity at work

- Encourage employees to innovate and adapt to the digital world

AccorHotels nurtures its talented workforce and is always on a lookout to acquiring the resources to develop its hotel projects with greater efficiency and flexibility, and enhanced profitability.

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