Guest Relation Agent (Russian/German Speaker) Nassima Royal Hotel Posted on July 16, 2018 1 - 2 years Dubai - United Arab Emirates Diploma. Any Nationality Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB 1. Ensure the maintenance of an atmosphere of tranquility at the Guest Relations area. 2. Implement guest recognition and guest contact programs. 3. Implement repeat guests and other related programs as well as updating guest profile with pertinent information and general comments. 4. Implement guest birthday program and ensure that all birthdates are registered and corresponding amenities are delivered. 5. Prepare and distribute welcome cards and amenities. 6. Constantly check reservations to ensure that guest with special requests are handled correctly. 7. Work with other departments to ensure proper handling of special requests and amenities placed in guestrooms (i.e. flowers, special occasion cakes, amenities, etc.) 8. Conduct regular inspection of rooms and liaise with housekeeping or engineering on deviation from standard set-ups. Coordinate with In room dining for room set-up and amenities. 9. Meet and escort all arriving guests ensuring that their needs are satisfied and that they are checked-in in a courteous and efficient manner. Give a complete introduction of the hotel and its facilities, pointing out fire evacuation routes. 10. Review daily arrivals/departures, for guests with airport pick-up/drop off, and liaise with Bell Captain to book/assign the appropriate vehicle/driver. Coordinate closely with Airport Representative and transport personnel for the timely dispatch of transport service. 11. Work closely with Room Reservations for the accurate flight information, and with Visa/Protocol officer to assure compliance of proper documentation and hassle free of guests Company Industry Hotels / Hospitality Department/Functional Area Secretary / Front Office / Personal Assistant (PA) Keywords Guest Relations Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Agent Jobs in Dubai Advisor Jobs in Dubai Team Leader Jobs in Dubai Secretary Jobs in Dubai Flight Jobs in Dubai Guest Relations Jobs in Dubai Agent Jobs in UAE Advisor Jobs in UAE Team Leader Jobs in UAE Secretary Jobs in UAE Flight Jobs in UAE Guest Relations Jobs in UAE Agent Jobs Advisor Jobs Team Leader Jobs Secretary Jobs Flight Jobs Guest Relations Jobs Nassima Royal Hotel Nassima Royal Hotel offers bold contemporary style and high-end amenities in city centre. The hotel’s location near the bus and metro stations as well as the international airport makes moving throughout the city easy, while its proximity to the Dubai International Financial Centre and Dubai Wo rld Trade Centre benefits business travellers. The rooms showcase a wide range of amenities and a clean, modern style accented with vibrant bursts of colour. The on-site restaurants serve a variety of world cuisines, while the bars and nightclub provide places to unwind after a day in Dubai. Nassima Royal Hotel also features an expansive outdoor pool area, health club, shuttle service, meeting rooms, and Spa Zen, which offers a range of treatments for wellness and relaxation. More Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?