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Guest Relation - Front Office (Korean Speaker)

Palazzo Versace Hotel Dubai

Posted on June 29, 2018

2 - 3 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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The distinctive version of Gianni Versace in creating the world's first fashion-branded hotel reflects his vision and creativity.
Reminiscent of a 16th century Italian Palace, Palazzo Versace Dubai is a Neoclassical masterpiece with subtle traces of Arabian architecture. Featuring a striking entrance, high ceilings, landscaped gardens, and a range of well-crafted Italian furnishings, the hotel is truly symbolic of the Versace lifestyle.
Set in the heart of the Culture Village, less than 15 minutes away from Dubai International Airport and 8 minutes away from Burj Khalifa and Downtown Dubai, Palazzo Versace Dubai is conveniently located along the shores of the historic Dubai Creek. On arrival one is welcomed by the striking Pietra di Fiume design of the iconic Medusa and Greek d cor. A walk through the 5-star hotel s public spaces reveals several exclusive designs and fabrics from the House of Versace, while the lagoon pools and reflection ponds complement the serenity of the lush gardens that surround the hotel a true luxury retreat for leisure travelers.
Every single piece of furniture and fabric that adorns the hotel s 215 hotelnbsprooms and suites, and 169 residences, is designed and tailor-made by the House of Versace exclusively for the Palazzo Versace Hotel in Dubai. Each of the hotel s 8 restaurants and bars is designed to have an al fresco terrace to reflect the heritage of Palazzos, where the internal court was the informal space to meet, dine and enjoy the weather. The three outdoor pools are decorated with mosaic tiles and surrounded by palm trees and flowers.nbspThe beautifully landscaped gardens and unobstructed views of the Dubai Creek and skyline, make this luxury hotel an ideal venue for weddings and social events in Dubai.
SCOPE
The Guest Relation is the main point of contact for the guests upon arrival until their departure and to handle all enquiries throughout their stay in a friendly and effective manner
MAIN RESPONSIBILITIES

Comprehensive knowledge of the Hotel and Residences, including all departments, services and outlets

Register guests in line (check in/out) with the established guest registration policy

Take payment from guests on departure and close their bills accurately

Be efficient in assisting guests throughout their stay with any requirements

Maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times
• Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Carry out cashiering duties like foreign currency exchange, paid-outs, etc.
COMPETENCIES
• Minimum of 2 years experience in a Receptionist/Guest Service position at Front Office, preferably in an international five star hotel with more than 200 rooms
• Knowledge of cashier operations
• Knowledge of hotel business operations
• High level of verbal and written English
• Korean speaker is a must
• Knowledge of Microsoft Office applications
• Knowledge of OPERA PMS
• Experience in multi-cultural environment.

Contact: Bernard Sturmer

Reference: CatererGlobal

Job ID: 82063035


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Front Office Koreaniness Operations Foreign Currency Guest Service Room Billinginess Executive Architecture

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Palazzo Versace Hotel Dubai


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