Guest Relation First Central Hotel Posted on March 21, 2018 3 - 4 years Other - United Arab Emirates Any Graduation. Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Welcoming guests in a friendly and professional way Addressing and escalating customer complaints Providing information about facilities, programs and other services Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily Ensure compliance with health and quality standards Company Industry Hotels / Hospitality Department/Functional Area Chefs / F&B / Housekeeping / Front Desk Keywords Guest Relations Customer Complaints Quality Standards Service Compliance REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Hotel Jobs in Dubai Travel Arrangements Jobs in Dubai Quality Standards Jobs in Dubai Room Service Jobs in Dubai Customer Complaints Jobs in Dubai Guest Relations Jobs in Dubai Hotel Jobs in UAE Travel Arrangements Jobs in UAE Quality Standards Jobs in UAE Room Service Jobs in UAE Customer Complaints Jobs in UAE Guest Relations Jobs in UAE Hotel Jobs Travel Arrangements Jobs Quality Standards Jobs Room Service Jobs Customer Complaints Jobs Guest Relations Jobs First Central Hotel View Contact Details Contact Name/ Designation: - Website https://www.hozpitality.com/jobs/7152403/guest-relation.asp Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?