Guest Relations Agent at InterContinental Dubai Marina InterContinental Hotels & Resorts - Middle East & Africa Posted on July 10, 2018 1 - 2 years Dubai - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB What's your passion? Whether you're into bird watching, baseball, or board games at IHG we're interested in YOU! We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Dubai Marina. InterContinental Dubai Marina nbspis one of Dubai's five star luxury properties in the heart of the city with 328 rooms, flexible event space and full service Spa. Marina Social, in partnership with celebrity Chef Jason Atherton, and expert sommeliers attract discerning diners to our five restaurant and bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five star presence with Mediterranean charm.nbsp We are currently searching for anbsp Guest Relations Agent nbspto join our team.nbspIn this position, the responsibilities includenbspbeing the first point of contact for guest if assistance is required, ensuring that all request are met in a timely manner,nbspensuring that any complaints are dealt with swiftly. You will play a key role in delivering our unique guest experience; seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner. This role requires to be most of the time in the guest area and to interact & engage the guests, acting a Public Relations role, in order to build strong and long-term relationships; and Serve as the main point of contact for regular guests and VIP Guests and ensure hotel departments are fully briefed on their requirements. You will ensure that the hotel's brand standards are followed and adhered to. Required is a 1 year experience innbspand a solid understanding of Guest Relations operationnbspin a 4 or 5 star hotel.nbspAvailability to work flexible hours across a 7 day operation is essential. This 'hands-on' role requires for someone who is enthusiastic, spontaneous and empathic. A high level of personal maturity is vital for this position; good visual memory. At ease in a multi-cultural environment and you will bring with you strong interpersonal skills and excellent command of written and spoken English is required. French Language will be an additive advantage. In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you the Room to be yourself. So what's your passion? Please get in touch by applying online and tell us how you could bring your individual skills to IHG. • Contact: IHG Recruiter • Reference: CatererGlobal/69516372 • Job ID: 82254576 Company Industry Hotels / Hospitality Department/Functional Area Chefs / F&B / Housekeeping / Front Desk Keywords Public Relations Interpersonal Skills Guest Relations Financeiness Executive Chef Relationship Executive Room REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Agent Jobs in Dubai Advisor Jobs in Dubai Team Leader Jobs in Dubai Hotel Jobs in Dubai Benefits Jobs in Dubai Spoken English Jobs in Dubai Guest Relations Jobs in Dubai Agent Jobs in UAE Advisor Jobs in UAE Team Leader Jobs in UAE Hotel Jobs in UAE Benefits Jobs in UAE Spoken English Jobs in UAE Guest Relations Jobs in UAE Agent Jobs Advisor Jobs Team Leader Jobs Hotel Jobs Benefits Jobs Spoken English Jobs Guest Relations Jobs InterContinental Hotels & Resorts - Middle East & Africa View Contact Details Contact Name/ Designation: - Website https://www.catererglobal.com/job/guest-relations-agent/intercontinental-hotels-resorts-middle-east-africa-job82254576 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?