Guest Relations Officer | Al-Futtaim Motors | Toyota | Dubai Al Futtaim Private Company (LLC)

Posted on 22 May

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Experience

2 - 4 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

A part-time position with 2 days off per week
Willing to work afternoon shifts, with a schedule of 4 hours per day (4:00 PM – 8:00 PM)
Gain hands-on experience in a prestigious automotive brand
Work in a customer-focused, professional environment
Be part of one of the UAE’s leading automotive groups
Willing to work in Toyota Sheikh Zayed Road

� What you will do:

To provide full support to all customers visiting Toyota showroom. To be the first point of contact to welcome and identify customers’ needs.
Ensure customers are given the Worlds Warmest Welcome when entering the branch.
Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.
Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.

Desired Candidate Profile

UAE National with Family Book (mandatory)
Fluent in English with strong communication skills
Customer service experience is an added advantage
Basic knowledge of MS Office (Excel preferred)
High school diploma or higher

Employment Type

Full Time

Company Industry

Department / Functional Area

Keywords

Guest Relations Officer
Customer Experience Specialist
Customer Relations Officer
Receptionist
Guest Service Agent
Conflict Resolution
Brand Representation
Automotive Industry

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