Posted 30+ days ago

Experience

0 - 2 Years

Education

Diploma(Hotel Management, Tourism), Bachelor of Hotel Management

Nationality

Any Arab National

Gender

Female

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Warmly welcome and greet guests upon arrival, ensuring a smooth and personalized check-in experience, setting a positive first impression.
  • Actively listen to and address guest inquiries, requests, and complaints promptly and efficiently, resolving issues to ensure guest satisfaction.
  • Proactively anticipate guest needs and offer personalized recommendations for dining, activities, and local attractions, enhancing their stay.
  • Manage guest profiles and preferences, maintaining accurate records for future visits and tailoring services accordingly.

Desired Candidate Profile

  • Arab female.

  • Speaks Arabic and English.

  • High school diploma or equivalent is required; a degree in hospitality management is preferred.

  • Minimum of 0-2 years of experience in a guest relations or customer service role within the hospitality industry.

  • Proven experience in a luxury hotel or resort environment is highly desirable.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service
  • Problem-Solving
  • Multitasking
  • Guest Service Agent
  • Customer Relations Officer
  • Guest Experience Specialist
  • Hotels Hospitality
  • Hotel Booking
  • Tourism
  • Hospital

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Dream Dwellings Holiday Homes Rental L.L.C

Similar Jobs

Guest Relations Officer

Confidential Company

  • 1 - 2 Years
  • Dubai - United Arab Emirates (UAE)

Office Assistant

Al Enayah Al Sehriah Beauty Salon

  • 1 - 3 Years
  • Dubai - United Arab Emirates (UAE)

Front Desk Receptionist

Fkhrna For Foodstuff Trading LLC

  • 1 - 3 Years
  • Dubai - United Arab Emirates (UAE)

Customer Happiness Executive

Personal Assistant

Accurate law Associates

  • 2 - 8 Years
  • Dubai - United Arab Emirates (UAE)
View All