Guest Relations Officer

M venpick Hotels & Resorts

Employer Active

Posted 8 hrs ago

Experience

1 - 6 Years

Job Location

Ras Al Khaimah - United Arab Emirates

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

First impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What You Will Be Doing

  • Greet, check-in, respond to requests while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling

Qualifications

  • Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAE
  • Being Multi-lingual i.e. Arabic / German/Russian / French languages would be a Plus
  • Prior experience working with Opera is Mandatory
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills

Desired Candidate Profile

Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAE

  • Being Multi-lingual i.e. Arabic / German/Russian / French languages would be a Plus
  • Prior experience working with Opera is Mandatory
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • HR
  • Human Relations
  • Industrial Relations

Keywords

  • Guest Relations Officer

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M venpick Hotels & Resorts


https://www.talentmate.com/jobs/uae/ras-al-khaimah/guest-relations-officer/2509-1937-79