Guest Relations Officer

Movenpick

Employer Active

Posted 8 hrs ago

Experience

1 - 3 Years

Job Location

Ras Al Khaimah - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

First impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

  • Greet, check-in, respond to requests while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling

Desired Candidate Profile

Your experience and skills include:

  • Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAE
  • Being Multi-lingual i.e. Arabic / German/Russian / French languages would be a Plus
  • Prior experience working with Opera is Mandatory
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Guest Relations Officer

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Movenpick

Get ready to discover M venpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination.

Read More

https://jobs.smartrecruiters.com/AccorHotel/744000084814570-guest-relations-officer