Guest Relations Officer(Russian) Marjan Island Resort & Spa ( View profile ) Posted on July 3, 2018 1 - 2 years Other - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB 1.Reports directly to the Guest Relations Supervisor. 2. Provides functional assistance and direction to Front Office Team. 3. Coordinates activities and educational process in Front Office Teams. 4. Sharing the important information with all key departments regarding the VIP Guests. 5. Train and educate all key departments to collect guest s preferences and all relevant information in order to create hotel guest s history database. DUTIES & RESPONSIBILITIES: Overview of duties Performs Front Office, Reception and Information operations, applying the organizational structure defined by the Front Office Manager. Promotes the Marjan s brand philosophy through his or her exemplary attitude, behavior, uniform, and excellent communication skills. Forms the link and interfaces between the hotel's different departments and various points of reception. Is mobile. Takes care of guests from their arrival through to their departure. Contributes to guest satisfaction at all times by providing high quality services throughout their stay. Promotes the hotel's offer. Helps meet the department's quantitative targets through his/her sales efforts. Ensure that all Front Office Standards ,Operating Policies and Procedures are adhered Coordinate the Arrival, Stay and Departure experience to ensure a seamless experience Liaise with all key departments to gather the correct information Review arrivals for the next ten days on a daily basis Coordinate with the Front Office and Housekeeping to ensure preferences are consistently met Company Industry Hotels / Hospitality Department/Functional Area Chefs / F&B / Housekeeping / Front Desk Keywords Front Office Housekeeping Guest Relations Guest Satisfaction Training Supervisor Database REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Guest Relation Officer Jobs in Dubai Guest Relation Executive Jobs in Dubai Front Office Executive Jobs in Dubai Hotel Jobs in Dubai Front Office Management Jobs in Dubai Guest Relations Jobs in Dubai Reception Jobs in Dubai Guest Relation Officer Jobs in UAE Guest Relation Executive Jobs in UAE Front Office Executive Jobs in UAE Hotel Jobs in UAE Front Office Management Jobs in UAE Guest Relations Jobs in UAE Reception Jobs in UAE Guest Relation Officer Jobs Guest Relation Executive Jobs Front Office Executive Jobs Hotel Jobs Front Office Management Jobs Guest Relations Jobs Reception Jobs Marjan Island Resort & Spa ( View profile ) View Contact Details Contact Name/ Designation: - Website https://www.catererglobal.com/job/guest-relations-officer/marjan-island-resort-spa-job82139427 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?