Guest Relations Representative

Sheikh Shakhbout Medical City

Employer Active

Posted 9 hrs ago

Experience

1 - 3 Years

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities:

  • Welcome patients and visitors with professionalism, warmth and empathy.
  • Support patients with digital check-ins, appointment queries and service navigation.
  • Provide directions, information and assistance to patients and families or Support.
  • Support patients requiring special assistance, including People of Determination and elderly visitors.
  • Coordinate with patient experience teams and clinic management to maintain high service standards.
  • Contribute to creating a safe, caring and patient friendly environment.

Desired Candidate Profile

-Strong hospitality and customer service background.

-Excellent communication and organizational skills.

-Friendly, approachable, and service-oriented personality.

-Experience in Hospitality, Healthcare or Customer service preferred

-Bi-lingual (Arabic and English) will be advantageous

-Diploma or bachelor s degree will be advantageous

Company Industry

Department / Functional Area

Keywords

  • Guest Relations Representative

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