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Guest Relations Supervisor - Crowne Plaza Abu Dhabi Yas Island

Crowne Plaza Hotels & Resorts - Middle East & Africa

2 - 3 years Abu Dhabi - United Arab Emirates

Any Nationality


, Posted on March 17, 2018 1 Opening

Job Description

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You should have sound knowledge of the hotel's facilities and services. You will be responsible to welcome guests, handle check in and checkout procedures. Ensures maximum guest satisfaction. Escort VIP guest arrival and ensure to orient the guest with hotel and room facilities. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Take action to solve guest problems and complaints using appropriate service recovery guidelines.
You will possess a warm and welcoming personality. You will need to be flexible with working hours and be a team player. Fluency in English and experience in Front Office Department is required. Knowledge of Opera system is preferred.
In return we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be yourself.


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Keywords

Guest Relations Supervisor - Front office Service English Guest relations guest satisfaction Prime Sound WHO Supervisor Room

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Crowne Plaza Hotels & Resorts - Middle East & Africa

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