Guest Service Agent (German Speaker) Intercontinental Hotels Group (IHG) Posted on August 13, 2019 2 - 3 years United Arab Emirates - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Your day to dayUnder general direction of the Director of Guest Services or his/her delegate, and within the limits of established InterContinental Hotels Group brand and local policies and procedures, responsible for all activities relevant to the Front Desk. Tasks include check in/out, rooming of all hotel guests, foreign exchange, cashiering and Credit Follow up.Ensures efficient running of Front Desk operations ; highest standards of hospitality are demonstrated on every occasion. Some of your day to day responsibilities are :To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest to maximize hotel sales.To have a full working knowledge of the IHG Rewards and Ambassador programs and its benefits taking every opportunity to enroll new members.Maintain comprehensive knowledge of standard reservation procedures.Ensure that all charges are correctly posted to the guests bills following the standard procedures.Deal with cash, check and credit transactions in accordance with the hotel and company policy, and ensure that any discrepancies are reported immediately.Maintain cashier float and ensure accurate daily report of all money received.Ability to work as part of a diverse team with colleagues from different viewpoints, culture and countries.Replace colleagues at Guest Relations or Club lounge when necessarySupervise and assist CID agents when necessaryWhat we need from youIdeally, the candidate must possess previous work experience in a Front Office environment or equivalent. Is a team player and have strong verbal and communication skills. He/She must be customer oriented and is flexible to work in various shifts. Company Industry Hotels / Hospitality Department/Functional Area Chefs / F&B / Housekeeping / Front Desk Keywords Guest Service Agent (German Speaker) REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Guest Service Agent Jobs also searched Dubai UAE All Jobs Guest Service Agent Jobs in Dubai Hotel Jobs in Dubai Front Office Jobs in Dubai Guest Relations Jobs in Dubai Front Desk Jobs in Dubai Hotel Sales Jobs in Dubai Reservation Jobs in Dubai Guest Service Agent Jobs in UAE Hotel Jobs in UAE Front Office Jobs in UAE Guest Relations Jobs in UAE Front Desk Jobs in UAE Hotel Sales Jobs in UAE Reservation Jobs in UAE Guest Service Agent Jobs Hotel Jobs Front Office Jobs Guest Relations Jobs Front Desk Jobs Hotel Sales Jobs Reservation Jobs Intercontinental Hotels Group (IHG) View Contact Details Contact Name/ Designation: - Website https://www.hozpitality.com/jobs/8929434/guest-service-agent-german-speaker.asp Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?