Guest Service Agent - Ibis Dubai Al Barsha Ibis Al Barsha Hotel Posted on August 3, 2018 1 - 2 years Dubai - United Arab Emirates Bachelor of Hotel Management(Hotel Management). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Skills Level of Education Vocational education Areas of study Hospitality Management Professional experiences 1 to 2 years Languages essential English Essential and Optional Requirements Desired candidate should be a Hotel Management graduate with a minimum of 1 year experience as Guest Service Agent/Receptionist. Must be computer literate with effective communication skills and an excellent command of written and spoken English. The ideal candidate will be a hands-on professional with a passion for service quality and excellence. Outgoing, creative and eager to share the desire to deliver Ibis service standards and AccorHotels values with guests and associates. The Mission We are looking for an experienced customer service professional who is highly motivated, well organized and has the ability to enhance a team of dedicated service providers. The ideal candidate will have outstanding customer relations skills and the ability to be proactive and innovative ensuring our guest experience in the Novotel surpasses expectation. - Welcome the guest as per the hotel standards, register, maintain the records and check out guest performing the cashiering tasks in a friendly and professional manner. - Manage the phone in a caring and professional manner according to the hotels standards, able to take and deliver an accurate message. - Answer to any reservations inquiries using phone, e-mail and fax - Ensure that all systems are updated accurately and all the front office records and filing are completed in all areas as per the hotels standards. - Handle guest complaints tactfully and pass on all the complaints to the Front Office Manager for follow up. IBIS AND ITS PEOPLE Simplicity, Modernity, Well-being Acteurs, the Ibis staff training and professional development programme , enables staff to: - become more professional by acquiring new skills, - learn a second profession, - be more independent in guest relations, - receive recognition for their skills • Company Industry Hotels / Hospitality Department/Functional Area Chefs / F&B / Housekeeping / Front Desk Keywords Front Office Management Hospitality Management Recruitment Service Quality Customer Service Professional Guest Service Agent Guest Relations Customer Relationship Staff Training REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Guest Service Agent Jobs in Dubai Hotel Jobs in Dubai Front Office Management Jobs in Dubai Guest Relations Jobs in Dubai Hotel Management Jobs in Dubai Customer Service Jobs in Dubai Guest Service Jobs in Dubai Guest Service Agent Jobs in UAE Hotel Jobs in UAE Front Office Management Jobs in UAE Guest Relations Jobs in UAE Hotel Management Jobs in UAE Customer Service Jobs in UAE Guest Service Jobs in UAE Guest Service Agent Jobs Hotel Jobs Front Office Management Jobs Guest Relations Jobs Hotel Management Jobs Customer Service Jobs Guest Service Jobs Ibis Al Barsha Hotel View Contact Details Contact Name/ Designation: - Website https://www.catererglobal.com/job/guest-service-agent/ibis-al-barsha-hotel-job82620478 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?