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Guest Service Agent

General Consult UAE

Posted on July 5, 2018

2 - 3 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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HR Responsibilities:
. Attends all hotel trainings as required.
. Adheres to all HR and hotel policies and procedures.
. Continually strives to improve self; knowledge and skills.
Financial Responsibilities:
. To be fully aware of the hotels selling status in order to maximise room occupancy, average room rates and additional revenue.
. To act efficiently as a general cashier as per company standards.
. To accept cash, approved credit cards, travellers cheques and foreign currency following set guide lines and polices laid out in the company standards.
. To be responsible for a cashiering float in accordance with company procedure and to inform any overage/shortage to the Team Leader Front Desk/Duty Manager.
. Actively participates in energy saving and recycling initiatives.
General Responsibilities:
. Attends departmental meetings and daily briefings as required.
. Ensures that the appropriate standards of conduct, dress, hygiene, uniform and appearance are maintained at all times.
. Strictly adheres to the hotels Policy on Confidentiality and Ethics.
. Actively participates in all EHSMS requirements.
. To carry out any additional tasks and projects as requested by the Front Office Manager


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Front office Guest Service Agent Foreign currency Front desk Credit cards Saving Finance Business Executive Room

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General Consult UAE


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