Guest Service Agent - Novotel Dubai Al Barsha Novotel - Ibis - Adagio Premium, Dubai, Al Barsha Posted on July 10, 2018 1 - 2 years Other - United Arab Emirates Bachelor of Hotel Management(Hotel Management). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB We are looking for an experienced customer service professional who is highly motivated, well organized and has the ability to enhance a team of dedicated service providers. The ideal candidate will have outstanding customer relations skills and the ability to be proactive and innovative ensuring our guest experience in the Novotel surpasses expectation. - Welcome the guest as per the hotel standards, register, maintain the records and check out guest performing the cashiering tasks in a friendly and professional manner. - Manage the phone in a caring and professional manner according to the hotels standards, able to take and deliver an accurate message. - Answer to any reservations inquiries using phone, e-mail and fax - Ensure that all systems are updated accurately and all the front office records and filing are completed in all areas as per the hotels standards. - Handle guest complaints tactfully and pass on all the complaints to the Front Office Manager for follow up.nbsp Desired candidate should be a Hotel Management graduate with a minimum of 1 year experience as Guest Service Agent/Receptionist. Must be computer literate with effective communication skills and an excellent command of written and spoken English. The ideal candidate will be a hands-on professional with a passion for service quality and excellence. Outgoing, creative and eager to share the desire to deliver Novotel service standards and AccorHotels values with guests and associates.nbsp • Contact: Alina Zapopadko • Reference: CatererGlobal/GSA - Novotel • Job ID: 82247039 Company Industry Hotels / Hospitality Department/Functional Area Chefs / F&B / Housekeeping / Front Desk Keywords Front Office Management Service Quality Customer Service Professional Guest Service Agent Customer Relationship Managementiness Executive Guest Service Associate REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Guest Service Agent Jobs in Dubai Hotel Jobs in Dubai Front Office Management Jobs in Dubai Hotel Management Jobs in Dubai Service Quality Jobs in Dubai Guest Service Jobs in Dubai Customer Relationship Jobs in Dubai Guest Service Agent Jobs in UAE Hotel Jobs in UAE Front Office Management Jobs in UAE Hotel Management Jobs in UAE Service Quality Jobs in UAE Guest Service Jobs in UAE Customer Relationship Jobs in UAE Guest Service Agent Jobs Hotel Jobs Front Office Management Jobs Hotel Management Jobs Service Quality Jobs Guest Service Jobs Customer Relationship Jobs Novotel - Ibis - Adagio Premium, Dubai, Al Barsha View Contact Details Contact Name/ Designation: - Website https://www.catererglobal.com/job/guest-service-agent/novotel-ibis-adagio-premium-dubai-al-barsha-job82247039 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?