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Guest Service Agent-Russian Speaker

Miramar Al Aqah Beach Resort

Posted on May 17, 2018

1 - 3 years Fujairah - United Arab Emirates

Diploma, Any Graduation. Kyrgyz, Russian, Ukrainian, Any Nationality Female

Opening 01

Job Description

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Register guests and assigns rooms. Accommodating special requests whenever possible.

Thoroughly understand and adheres to proper credit, check-cashing, and cash-handling policies and procedures.

Understands room status, room status tracking, know room locations, types of available rooms and room rates.

Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.

Preparing room keys for arrivals, files registration cards and room charges.

Knows how to use front office equipment.

Processes guest check out.

Uses proper telephone etiquette and message handling procedures.

Reads and initials the log book. Is aware of daily activities and meetings taking place in the hotel.

Coordinates guest room maintenance work with the engineering and maintenance division.

Reports any unusual occurrences or requests to the manager.

Maintains the cleanliness and neatness of the front desk area and knows all safety and emergency procedures.

Performs related duties and special projects as assigned.


Minimum 2 years experience from a 4 or 5 * hotel on the same field.
Excellent Interpersonal & Communications Skills.
Excellent Customer Service Skills.
Well versed with OPERA, Micros.
Experience in GCC is an advantage

Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk


Guest Service Agent Front Office Receptionist

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Miramar Al Aqah Beach Resort

Iberotel Miramar Al Aqah Beach Resort is located on the east coast of the UAE in Fujairah, the smallest of the Emirates. Approximately 90 minutes from Dubai International Airport and just 45 km from Fujairah National Airport. This stunning five-star resort overlooks the sea and its own pristine priv ate beach with the stunning Hajaar Mountains as a backdrop. Tastefully designed in a low-rise Arabian/Moroccan style architecture that never rises above three floors, the center piece of this stunning hotel is the very large free form swimming pool with lots of sun loungers, umbrellas and shade available. The luxury Iberotel Miramar Al Aqah Beach Resort has well-appointed rooms and an excellent range of bars and restaurants. The standard of food is extremely high and the all-inclusive plan in the hotel represents outstandingly good value for money.
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