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Guest Service Center Agent

Conrad Hotels & Resorts

Posted on October 10, 2019

1 - 2 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions
• Promptly answers the telephone and email inquiries. Inputs messages into the computer and
• Advises other team members of special guest needs.
• Retrieves messages and communicates the content to the guest.
• Retrieves mail, packages and facsimiles or other special items for customers as requested
job requirements
1 to 2 years

Hotels / Hospitality

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bachelor Degree
• 1-2 years of prior guest service experience are preferred. Prior hospitality experience also preferred
• Excellent Communication Skills


Guest Service Center Agent


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