Guest Service Line Agent
Meli Hotels Internation...
Employer Active
Posted 14 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Guest Service Line at ME is dedicated to delivering outstanding guest experiences by ensuring smooth communication between guests, the property, and team members. The team proactively plans and manages daily operations, communicates clearly and professionally, and upholds the brand's standards and spirit in every interaction. They handle internal and external calls with warmth, manage guest requests and follow-ups efficiently, and maintain up-to-date knowledge of hotel services, cultural events, and emergency procedures. By actively supporting other departments and participating in daily briefings, they help deliver seamless service and uphold the image and values of the ME brand.
At Meli we are all VIP
Our warmth, proximity and passion for what we do make working at Meli an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
Company Industry
Department / Functional Area
Keywords
- Guest Service Line Agent
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Meli Hotels Internation...
Located in the iconic Opus by Omniyat, ME Dubai is the first ME by Meli hotel in the Middle East and the only hotel in the world designed inside and out by the late Dame Zaha Hadid. Nestled in the heart of the Burj Khalifa district, ME Dubai features 93 rooms and suites, with Central Cosmo Tapas and Bar as its signature F&B outlet. At Meli Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.