Guest Service Officer - Cosmocity CosmoCity Posted on August 14, 2019 2 - 3 years Lebanon - Lebanon Any Nationality Easy Apply Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Objective:The objective of this position is to organize, execute and control all activities related to the successful operation of the check-in/check-out counter, merchandise area, and the play apparatus.Job Responsibilities:A. Guest Services1. Promote marketing tools, packages and Cosmocity features.2. Ensure the telephone is answered professionally.3. Explain the location rules & the game plays.4. Keep professional records in the event of guest service deficiencies, complaints, or accidents.5. Know how to operate the systems.6. Receive payment (cash, check, credit cards, vouchers, receipt, refund, credits .)7. Count money in cash drawer at the beginning & the closing of shifts to ensure that amounts are correct.B. Inventory1. Help monitoring cashier/redemption area inventory.2. Ensure that all merchandise is kept, stored and presented according to safety standards and the Cosmocity presentation norms.C. Apparatus1. Make sure all cashier/redemption area apparatus are kept cleanly, safely and securely.2. Make sure all cashier/redemption area apparatus is working properly, inform the captain and follow up.D. Safety1. Help the team monitor the redemption/cashier area s conformity to fire and safety regulations.Skills:- Good communications skills.- Active listening (giving full instruction, respect & attention to the guest)- Social perceptiveness (being aware of other reaction)- Service orientation- Speech clarity- Patient, positive and dynamic.- Problem solving skills.- Good at working under pressure. Company Industry Hotels / Hospitality Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Guest service Credit cards Merchandising Monitoring Inventory Packaging Captain C Easy Apply REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Guest Service Officer Jobs also searched Guest Service Officer Jobs Customer Service Jobs Guest Service Jobs Fire Safety Jobs Credit Cards Jobs Problem Solving Jobs CosmoCity View Contact Details Contact Name/ Designation: - Website https://www.hirelebanese.com/jobdetails.aspx?id=175540 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?