Job Description :
Urgently looking for an experienced Guest Service Supervisor in UAE.
Communicates with the Housekeeping Department regarding guest rooms and requests.
Handles checks and credit cards received from the guests for payment of hotel charges.
Assists the Guest Service Manager by handling special requests, group blocking and unusual circumstances.
Maintain and understand special guest programs and franchise related programs.
Find solutions quickly, and confidently address and resolve guest concerns.
Performs any other duties as requested by supervisor.
Strong communication skills.
Two years experience in same field.
Excellent problem-solving and multitasking skills.
EXcellent supervising skills.