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Guest Services Agent at InterContinental Dubai Marina

InterContinental Hotels & Resorts - Middle East & Africa

Posted on July 10, 2018

1 - 2 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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What's your passion? Whether you're into traveling, tea tasting or tennis, at InterContinental Hotels Group (IHG) we're interested in YOU! We want people who apply the same amount of interest and passion to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
InterContinental Dubai Marina , one of the five star luxury propertiesnbspin the center of one of Dubai's most vibrant and energetic neighborhoods with 328 rooms, flexible event space, full service Spa, and five international restaurant and bars, is looking to recruit anbsp Guest Services Agent .
This position has responsibility to ensure that the highest standards of hospitality and welcome are demonstrated and will be responsible for the satisfaction of all guests needs. This diverse, challenging role will be based in Guest Service Agent and should have sound knowledge of the hotel's facilities and services. You will ensure that all booking details are recorded accurately,nbspensuring that billing instructions are clarified,nbspup-dating the guest folio andnbspbalancingnbspall transactionsnbspat the end of every shift. As the Guest Service Agent you will represent the Guest Services department in a professional and courteous manner at all times with all guests & colleague interactions. You will perform the shift checklist to ensure accuracy of all aspect of shifts.
You will need to be flexible with working hours and be a team player. You should have a minimum of 1 to 2 years experience working in Guest Service Agent. You will be an enthusiastic individual who can communicate easily with both your fellow team members and guests. You will bring with you strong interpersonal skills and excellent command of written and spoken English is required. French Language will be an additive advantage
In return we offer competitive pay and benefits and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be yourself.
So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competenciesnbspby clicking "Apply Online".
At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.
We are an equal opportunity employer.

Contact: IHG Recruiter

Reference: CatererGlobal/69516368

Job ID: 82254541

Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk


Hospitality Billing Guest Service Agent Interpersonal Skills Management Roominess Executive Recruitment Relationship Executive


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InterContinental Hotels & Resorts - Middle East & Africa

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