Guest Services Agent / Front Office Agent. Fairmont Hotels & Resorts Posted on January 13, 2020 2 - 3 years Cairo - Egypt Any Graduation. Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Guest Services AgentFirst impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".Hotel Overview:Overlooking one of Cairo s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.Summary of Responsibilities:Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:•Consistently offer professional, friendly and engaging service•Greet, check in and settle guest accounts while ensuring all service standards are followed•Assist guests regarding hotel facilities in an informative and helpful way•Follow department policies, procedures and service standards•Follow all safety policies•Other duties as assigned Company Industry Hotels / Hospitality Department/Functional Area Chefs / F&B / Housekeeping / Front Desk Desired Candidate Profile Qualifications:•Proficient in the English language (verbal & written), second language is an asset•Must be able to handle a multitude of tasks in an intense, ever-changing environment•Ability to focus attention on guest needs, remaining calm and courteous at all times•Previous customer related experience an asset•Previous PMS experience an asset•Computer literate in Microsoft Window applications an asset•Must be able to type 25 words per minute•Must possess a professional presentation•Strong interpersonal and problem solving abilities•Highly responsible & reliable•Ability to work well under pressure in a fast paced environment•Ability to work cohesively with fellow colleagues as part of a team•Hospitality Diploma is an asset•Must be flexible in terms of working hours•Must have the ability to handle cash effectively and accuratelyPhysical Aspects of Position:Physical aspects of the position include but are not limited to the following:•Frequent standing and walking throughout shift•Occasional kneeling, pushing, pulling, lifting•Occasional ascending or descending ladders, stairs and rampsVisa Requirements:•Must be legally permitted to work in Egypt. Keywords Guest Services Agent / Front Office Agent. Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Guest Service Agent Jobs also searched Guest Service Agent Jobs Hotel Jobs Front Office Management Jobs Health Club Jobs SPA Jobs Reception Jobs English Language Jobs Fairmont Hotels & Resorts View Contact Details Contact Name/ Designation: - Website https://frhi.taleo.net/careersection/ext_frhi/jobdetail.ftl?job=887447&lang=en Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?