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Head E-commerce


9 - 15 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

, Posted on May 16, 2018 1 Opening

Job Description

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About Shopinc.com

Shopinc.com is a part of the EMITECH Group.

Shopinc.com is an online retailer offering a wide range of products across households, Grocery, Fashion, and Electronics. We provide the best Quality products of Top brands at competitive prices.


Role Description:

• Develop category level strategies and the frameworks to grow all category performance
• Build E-commerce strategy and ensure all plan’s support and contribute to growth of Shopinc.com
• Develop and implement UX and technology roadmaps to strategically drive sales and conversions, enhance customer experience and continually elevate the site as a digital flagship destination.
• Develop and own commercial planning of the E-commerce business, work closely with cross-functional teams. Unlock both revenue and profit opportunities
• Lead program management including forecasts and seasonality, inventory/collateral planning, supply and pricing – act as a dynamic merchant for Shopinc.com.
• Develop a robust promotional calendar to maximize all brand product launches and support key pillars of business.
• Possess customer Relationship management mindset, to promote a culture of customer advocacy and focus on developing programs that enriches both high value customers and cultivate new ones.
• Collaborate to provide oversight of operations including order management, ownership of payment and fraud web services and transactional flow of all orders.
• Develop, support and assess Technology, Category, Marketing, Operation’s and Logistics team.
• Set KPIs, map promotional calendar, host meetings and ultimately be responsible for the achievement of sales and penetration growth.
• Own overall analytics including ensuring fine-tuned capabilities to track, measure and report on all KPIs with special attention paid to site performance, performance marketing results and inventory management.
• Stay on top of competitive activities, industry/consumer trends and innovation to adapt latest technologies.
• Develop close relationship with all stakeholders and share best practices to accelerate Shopinc.com growth.

Industry Type : Internet / E-commerce / Dotcom
Functional Area : Top Management / Senior Management

Desired Candidate Profile

• Minimum 10-12 years of progressive E-commerce experience including successfully developing and implementing strategies.
• In-depth understanding of E-commerce business models and how to drive e-commerce sales through innovative, effective and cost efficient marketing/merchandising programs and strategies.
• A highly motivated self-starter with a deep understanding of the online customers’ needs, the product and the competitive landscape.
• Must have a strong financial acumen and proven track record in building and managing performance and P&L.
• Strong project management skills, including the ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines with sense of urgency.
• Excellent communicator, able to build strong cross-functional relationships, internally and externally.
• Min 5 years of people management / Team lead experience.
• Bachelor’s degree in business, marketing or related field required.


E-Commerce Strategy commercial planning Leadership Management Planning

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Name/ Designation:
Sonia Bhosale - HR Manager

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