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Head of Digital Transformation

Finance House

Posted on February 28, 2020

2 - 4 years Abu Dhabi - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Department: Retail Finance
Reporting to: Head Retail Finance
Job location: Abu Dhabi - UAE
Key Role Responsibilities:
• Innovate and conceptualize new features, products and services for mobile banking.
• Identify and execute strategic partnerships to acquire compelling content, features, and online tools that support the organization s strategy aligned with multi-channels and business plans.
• Lead projects for implementation of new initiatives for digital mobile banking.
• Increase the internet and mobile banking revenue and also identify and develop new sources of revenue.
• Increase integration between channels, keep a consistent and seamless customer experience through all channels.
• Improve cross-selling in a wide range of organization s retail products.
• Formulate marketing plans to promote internet & mobile banking products and oversee all marketing campaigns.
• Monitoring customer satisfaction, service availability and channel performance, revenue generation, budget utilization and getting actions to be able to be meet targets and department KPIs.
• Interface with project managers to ensure programs are executing within budget and timelines.
Desired Skills and Experience:
• Strong analytical, planning, forecasting and budgeting/ financial skills
• Flexible and fast-paced personality; out-of-box thinking skills
• Highly creative person with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Up-to-date knowledge of the latest trends and best practices in technology, digital banking and customer experience

Banking / Financial Services / Broking



Head of Digital Transformation


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Finance House

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