Head of Key User Managers

Bosch Group

Key Responsibilities:

• Team Leadership & People Development: Scale and lead the Key User team, fostering a high-performance culture. Drive team performance through coaching in sales excellence, acquisition, and strategic account management. Enable the team with sufficient user knowledge and technical expertise to serve key users effectively.
• Strategic Channel Management: Assume full responsibility for turnover, profit, and market share for the Bosch Power Tools portfolio within the direct-to-user channel. Develop and implement the local D2U channel strategy aligned with regional and country objectives.
• Business Development & Key Account Steering: Generate profitable market share gains by identifying, acquiring, and developing a portfolio of large professional companies. Oversee the management of large national and public tenders from acquisition to fulfillment.
• Pipeline & Performance Management: Champion the structured use of CRM for pipeline management and performance tracking across the team to ensure optimized resource allocation.
• P&L & Budget Responsibility: Hold full turnover, profit, and budget responsibility for all direct-to-user channel activities within Egypt.
• Stakeholder Collaboration: Work effectively in a matrix environment, aligning with country leadership, marketing, product, service, and other sales channel heads to drive channel success.