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Head of Protocol Integration

Expo 2020 Dubai

Posted on January 13, 2020

11 - 12 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Department Definition
The Protocol department is responsible for planning, implementing and delivering the Protocol program before, during and after Expo 2020.
Opportunity Responsibilities
The role of the Head of Protocol Integration will be responsible to command control and communicate the internal protocol process within the scope and the mission of the Protocol Coordination Centre (PCC), designing, implementing and delivering the objectives set and the KPI/Targets approved for Protocol within the boundaries of the Main Operation Centre (MOC).
The main responsibilities of the role include:
- The incumbent will be responsible to oversee the cross-departmental integration of all planning phases within the Integrated Delivery Workshop working group and in line with the Protocol Site, Secretariat, Guests Management & Services specificities in order to ensure flawless operations;
- Additionally, the person in will be looking after the Joint Protocol Unit (JPU) Relations within the PCC operations and facilitate the Secretariat deliverables in ensuring that all guest programs under Protocol Operations are delivered on time and on budget;
- The incumbent will directly report into the Director of Secretariat and Integration while ensuring that the appointed staff plan is implemented at all times (including the protocol officers assigned to each principle) and contributing the management tools implementation (eg. Joint protocol secretariat system, reporting interface system, protocol CRM guest management system);
- The incumbent is requested to work around the clock in order to complete all tasks assigned, monitor is team progress and contribute effectively to the legacy of the protocol team and its assignees prior, during and after event time in order to complete all final reporting, transfer of knowledge and ultimately the observer program implementation for the future EXPO organizers and beyond;
- Lead the team responsibly and proficiently, providing effective line management to direct reports;
- Set objectives and evaluate performance of individual direct reports and actively manage key personnel issues;
- Ensure that all staff acquire the required skills and knowledge through appropriate learning and development programs;
- Embed culture and vision Expo 2020 by role-modelling organizational behaviors through performance management, feedback and coaching.


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Engineering

Desired Candidate Profile


11+ years of experience in high level protocol / dignitary organizational roles, with strong leadership and interpersonal skills as well as:
- A Bachelor's degree withint he relevant field;
- Strong diplomatic, management & operational capabilities;
- Approachable, active listening skills and encourages growth and team work with the department and organization;
- Confident, capable collaborative manager, with exceptional attention to detail and time management;
- Project management, financial and planning management skills;
- Strong communications skills, collaborative, cultural sensitivity, negotiation skills.
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Keywords

Head of Protocol Integration

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Expo 2020 Dubai


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