Help Desk Customer Service Staff Al Maharah Oilfield & Recruitment Services L.L.C Posted on April 25, 2019 6 - 12 years Abu Dhabi - United Arab Emirates Secondary School. Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Vacancy: Help Desk Customer Service Staff Urgently required for our client in Abu Dhabi Minimum Requirements:- • Minimum 5 years experience in Customer care • Minimum High School Certificate • Certification in Customer Service or Equivalent • Should be proficient in English & Arabic • Manage and operate the HC Help Desk for 12 hours during the company working days through their deployed resources and ensure the services are running to best practices and standards in the global market • The help desk including the reception, is a centralized function that will handle all human capital related queries through service desk system, direct calls, visiting the reception, walk personnel, email etc. • Communicate in a professional manner by receiving all the calls, online tickets and in persons at the help desk. Adapt to the employees & customer thoughts and feelings and respond to make each compliant comfortable and satisfactory with clear and timely replies. • Ensure proper follow up with the concerned units/Department in human capital to the responses of the queries. • Prepare and provide weekly and monthly reports with the major concerns raised, customer satisfaction index reports, timelines delivered and other ad hoc reports as requested. • Provide on job training to company staff to handle all the functions in the reception/Help Desk Please send your detailed CV, showing your Date of Birth, Nationality & Skype ID, Passport No & Expected salary, to our e-mail address firstname.lastname@example.orgemail@example.com Company Industry Oil & Gas / Petroleum Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Experience in Customer Arabic Help Desk Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Staff Jobs also searched Dubai UAE All Jobs Staff Jobs in Dubai Recruiter Jobs in Dubai Administrator Jobs in Dubai Customer Service Jobs in Dubai Helpdesk Jobs in Dubai Service Desk Jobs in Dubai Customer Care Jobs in Dubai Staff Jobs in UAE Recruiter Jobs in UAE Administrator Jobs in UAE Customer Service Jobs in UAE Helpdesk Jobs in UAE Service Desk Jobs in UAE Customer Care Jobs in UAE Staff Jobs Recruiter Jobs Administrator Jobs Customer Service Jobs Helpdesk Jobs Service Desk Jobs Customer Care Jobs Al Maharah Oilfield & Recruitment Services L.L.C Shellmest View Contact Details Contact Name/ Designation: Lamia Barzak - HR Manager Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?