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Helpdesk Agent

MDS Computers

Posted on April 29, 2019

1 - 2 years Abu Dhabi - United Arab Emirates

Diploma(Computers). Any Nationality

Opening 01

Job Description

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Helpdesk Agent
Job Title: Helpdesk Agent
Educational Qualifications: Bachelors /Diploma in Computer Science
Previous Years of Experience: 1+
Location: Abu Dhabi - UAE
Languages: Fluency in Arabic and English is a must
Expected Joining Date: Immediate
Responsibilities:
Handling IT incidents and requests received via telephone, e-mail or helpdesk application
Incident logging through helpdesk application and managing/prioritizing work load
Good technical knowledge
Should be willing to work 6 days a week(48 hours a week) and in shifts


IT - Software Services

Helpdesk / Customer Service / Telecalling

Keywords

Helpdesk Computer science Management

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MDS Computers


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Website https://www.mdscomputers.ae/careers-helpdesk.php


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