Helpdesk Coordinator Jobs in Abu Dhabi

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line IT support, troubleshoot issues, manage incidents using ServiceNow, and ensure timely resolution while following ITIL processes.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage IT incidents and service requests, provide customer support, and maintain knowledge base while ensuring compliance with security standards.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide primary and secondary IT support, troubleshoot hardware and software, manage campus devices, and assist with user inquiries and network connectivity.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

Provide technical support and customer service, troubleshoot hardware issues, and optimize performance while ensuring effective communication and teamwork.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide Level 1 and Level 2 IT support, troubleshoot hardware and software issues, and maintain records while ensuring customer satisfaction.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, diagnose issues, manage user accounts, and ensure compliance with organizational standards for IT systems.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, diagnose issues, manage user accounts, and maintain systems while requiring a Bachelor's degree and relevant certifications.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

The role involves responding to client inquiries, providing product information, coordinating with teams, and maintaining client records while ensuring customer satisfaction.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level technical support, manage user accounts, monitor network security, and assist with hardware and software maintenance for IT operations.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage assets, and ensure data security while promoting a positive service culture.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage IT assets, and ensure data security while promoting a positive service culture.

• 2 - 5 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Maximize revenue by promoting services, ensuring customer satisfaction, managing appointments, and streamlining communication between customers and technicians.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handle inbound and outbound calls, resolve customer complaints, and document interactions using CRM software while ensuring customer satisfaction and retention.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, ensure security, and deliver VIP support while having experience in troubleshooting and asset tracking.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, deliver VIP support, and track IT assets with strong networking knowledge and discreet service orientation.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage service requests and incidents, provide technical support, maintain documentation, oversee IT asset lifecycle, and require a Bachelor's degree in IT.

• 3 - 5 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Seeking candidates for IT support roles including Help Desk and Desktop Support, requiring strong experience and availability to start in October.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support, troubleshoot hardware and software, manage user incidents, and maintain IT systems while ensuring customer service excellence.

• 4 - 9 Years
• Abu Dhabi - United Arab Emirates (UAE)

Supervise call center operations, manage customer inquiries, ensure service excellence, and train staff while maintaining compliance and performance metrics.

• 3 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for business applications, perform hardware troubleshooting, manage user accounts, and possess skills in API integration and SQL.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for hardware, software, ERP systems, and HRMS, while managing IT assets and user accounts with strong troubleshooting skills.

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handles customer enquiries and complaints through various channels, requiring fluent Arabic and English, with strong communication and problem-solving skills.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Supervise analysts, manage queues, provide escalations, conduct coaching, and ensure service quality in a high-volume service desk environment.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Manage service desk performance, oversee staffing and training, ensure quality assurance, and utilize analytics for continuous improvement.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.