Helpdesk Engineer Sislogies Posted on July 4, 2018 1 - 2 years Dubai - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Helpdesk Engineer Jobs Vacancy, We are looking for experienced and talented Helpdesk Engineer for our firm , location Dubai. Job Description: All current MS Windows Desktop platforms MS Exchange, RDS, SQL, SharePoint and other Server systems Active Directory Online Backup Technologies for Servers and Endpoints Mac, Tablet and Phone Support Job Requirements: The role of Service Desk Engineer is to ensure that customer requests are dealt with quickly and effectively, whilst maintaining the high level of service that our customers depend upon. The role will expose candidates to a variety of technologies whilst requiring them to balance workload with project involvement. ? To answer requests for support in a prompt, professional and courteous manner, however they are received. ? To manage calls according to the agreed process, escalating as appropriate. ? Resolve customer s requests for support in a timely fashion, whilst preventing re-occurrence. ? To assist the team with the administration of the network and the services it provides, so that an agreed level of performance is maintained. ? To assist fellow engineers within the team by providing guidance and technical training where required. ? To co-ordinate the team activities to ensure fluent and efficient service is maintained. ? To maintain support levels to meet the customer s individual needs. ? Interpersonal Understanding ? Flexibility ? Fluency in English language Company Industry Logistics / Transportation / Warehousing / Courier Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Sql Active Directory Windows Technical Training Service Desk Ms Exchange Sharepoint Networking Management REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Help Desk Engineer Jobs in Dubai Help Desk Executive Jobs in Dubai Helpdesk Coordinator Jobs in Dubai Customer Service Jobs in Dubai Active Directory Jobs in Dubai Windows Jobs in Dubai MS Exchange Jobs in Dubai Help Desk Engineer Jobs in UAE Help Desk Executive Jobs in UAE Helpdesk Coordinator Jobs in UAE Customer Service Jobs in UAE Active Directory Jobs in UAE Windows Jobs in UAE MS Exchange Jobs in UAE Help Desk Engineer Jobs Help Desk Executive Jobs Helpdesk Coordinator Jobs Customer Service Jobs Active Directory Jobs Windows Jobs MS Exchange Jobs Sislogies View Contact Details Contact Name/ Designation: - Website http://sislogies.com/job/helpdesk-engineer-jobs/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?