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Hiring AVP, DCE Program Manager for one of the leading bank

TEKNIP Manpower Recruitment Services

Posted on January 9, 2020

10 - 15 years Abu Dhabi - United Arab Emirates

MBA/PG Diploma in Business Mgmt, Master of Technology/Engineering, Master of Commerce(Commerce), Other(Other), Bachelor of Technology/Engineering, Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management), Other(Other). Any Nationality

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Openings 02

Job Description

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Summary • Defines DCE’s digital roadmap and budget annually
• Supports DCE Program Management Office Head in following up on all DCE projects, actions and programs
Day-to-day responsibilities • Supports on setting up the DCE-wide Demand Management responsibilities
• Codifies Bank Business needs and prioritization of projects and translates into input to DCE’s digital delivery roadmap and budget
• Prepare material and progress updated for the Group Digital Committee driven by DCE, including scheduling, preparation of agenda/content, elaboration of minutes and tracking of actions
• Follow-up on overall progress and status of all Digital & Customer Experience (DCE) projects, build and maintain up-to-date dashboards
• Follow-up with all key stakeholders and collect content to update DCE leadership on progress of all DCE projects, escalate roadblocks • Maintain a DCE-wide risk log for all projects/programs; continuously update
• Create content and progress updated for Steering Committees for relevant DCE projects
• Follow-up with DCE members on agreed action items
• Maintain the internal DCE governance and drumbeat required for DCE management to update and engage with the CCDO, keep refreshing and upgrading
Main accountabilities • Support in defining and driving DCE’s digital roadmap and budget
• Timely set-up for all drumbeats and follow-ups with DCE stakeholders
Skills • Experience in Program Management
• Experience in building digital roadmaps (with detailed initiatives) that mirror a bank’s digital strategy and priorities
• Experience in driving digital initiatives in banks (e.g. customer journey redesign, digital migration, digital channel enhancements)
• Ability to develop working relationships across all entities of a bank, with multiple stakeholders
Profile • AVP Level - reports to DCE Program Management Office Head
• Experience with Agile development strongly preferred; Agile certification a plus

Banking / Financial Services / Broking


DCE Digital Strategy Customer Experience Process Efficiency Digital Marketing Banking Digital Branding

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TEKNIP Manpower Recruitment Services

Teknip Technologies

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Name/ Designation:
Swarnim Poddar - Account Manager- Recruitment

Address: Office 127 first floor, incubator building masdar city Abu Dhabi, united Arab emirates
Abu Dhabi
United Arab Emirates




Website http://www.teknip.com/homeSR/index.aspx

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