This Job is Old and Position Might be Filled Hiring: Customer Service Representative Muscat, Oman Jetex Flight Support Posted on April 26, 2019 3 - 4 years Muscat - Oman Any Graduation. Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB The Customer Service Representative reports to the Administration Manager. They perform a first-tier job; this means that any client coming into the FBO terminal will be greeted by them. Possessing the role of first contact, a Customer Service Representative is extremely important as a customer will deem the rest of the hospitality/experience setting as good or bad as the first point of contact is portrayed.RESPONSIBILITIES• Safety of team and clients at all times.• Must display the highest level of customer service to all clients by maintaining a pleasant, professional, friendly and outgoing attitude.• Required to wear and maintain professional uniform as supplied by Jetex.• Greet clients and guests personally and on the telephone at times• Offer appropriate seating arrangements around the FBO terminal• Present menus and take orders• API Relay orders to the team and ensure all orders are filled/executed in a timely and accurate fashion• Set up seating area/cigar lounge• Maintain clean and organized client areas and work area• Assist in tasks at event related work including exhibitions/shows and coordinating maintenance both exterior and interior of the FBO terminal• Other duties assigned by Line Manager.REQUIREMENTSEDUCATION: Bachelor s Degree in Tourism and Hospitality Management.EXPERIENCE:• Minimum 2 3 years background in aviation / airline / hotel industry• Knowledge of another language is a big plusSPECIFIC / TECHNICAL SKILLS:• Great interpersonal and communication skills.• Excellent in customer service.• Good knowledge in IT Skills (MS Office database management).• Professional look.ESSENTIAL SKILLS & COMPETENCIES:PERSONAL SKILLS:• Effective interpersonal and communication skills.• Maintains a good energy level.• Attention to detail with the ability to work under own initiative• Excellent experience working closely with clients• Effectively organizing and prioritizing workloads• Ability to multitask, take initiative, work efficiently, and be flexible with quick turnaround projects if they come up• Time management and organizational skills are a must• In depth information about the work area.COMPETENCIES:INTELLECTUAL:• Manages difficulty and complexity• Acts with integrityTRANSFORMATION:• Innovates/introduces improvements• Designs plans for alternative actions• AttentivenessRESULTS:• Solutions driven• Uses analytical techniques• Delivers against obstaclesTEAM:• People orientated• Effective communicator• Builds and promotes the value of team collaboration• Acknowledges and gives credit to others Company Industry Airlines / Aviation Department/Functional Area Sales / Business Development Keywords Customer Service Representative Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Customer Service Representative Jobs also searched Customer Service Representative Jobs Customer Care Executive Jobs Customer Service Executive Jobs Sales Jobs Administration Management Jobs Hospitality Management Jobs Aviation Jobs Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?