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Hostess at InterContinental Dubai Marina

Intercontinental Hotels Group (IHG)

Posted on January 15, 2020

2 - 3 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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About us
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to join InterContinental Dubai Marina as Hostess for one of our outlet.
InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five star presence.
Your day to day
Handle phone calls and customer queries about the restaurant and menu and taking reservations
Assure that each guest is made to feel welcome, comfortable and is served promptly, politely, and efficiently during all meal seating
Seat guests and take initial drink orders as needed to ensure ideal speed of service
Engaging with guests to ensure they are happy with food and service
Assist the restaurant manager in all aspects of the daily operation of the restaurant
Responding to complaints and help to resolve them
Helping out with other positions in the restaurant as needed
What we need from you
Previous experience in a Receptionist role, preferably within a restaurant environment
Familiar with restaurant reservation booking systems
Have outstanding customer service skills and a genuine passion for creating excellent guest experiences
Have the ability to multi task and effectively react to changing guest needs
A natural and confident communicator both face to face and on the telephone
Organized and motivated and see tasks through to completion
Possess a good command of the English language
What we offer
We'll reward all your hard work with a great salary and benefits and the chance to work with a fantastic team of people.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
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Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk


Hostess at InterContinental Dubai Marina


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Intercontinental Hotels Group (IHG)

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