Hostess

Accor Group

Employer Active

Posted on 1 Dec

Experience

1 - 3 Years

Job Location

Dubai - United Arab Emirates

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Details

Country: UAE

City: Dubai

Industry: Hospitality

Function: Guest Services-Concierge

Job Type: Full-time

Key Responsibilities

  • Greet and welcome guests on arrival and create a positive first impression
  • Escort guests to tables and provide menus while managing seating flow
  • Handle reservations and maintain an accurate seating plan
  • Provide menu guidance, recommendations, and information on specials
  • Ensure prompt guest attention and resolve concerns professionally
  • Coordinate with kitchen and service teams to maintain smooth operations
  • Respond to inquiries, feedback, and complaints courteously
  • Maintain cleanliness and an organized reception area
  • Assist with table setup, clearing, and general dining area upkeep
  • Support bar and F and B service with guest preferences and special requests
  • Maintain solid knowledge of menu items and preparation details
  • Manage administrative tasks including guest lists and reservation updates
  • Communicate accurate wait times during peak hours
  • Help train new hostesses and support staff when required
  • Stay updated on local attractions and events for guest recommendations
  • Participate in pre-shift briefings on specials and operational updates
  • Ensure compliance with health and safety standards in reception and dining areas

Skills Set

  • Guest service handling
  • Reservation management
  • Seating coordination
  • Menu knowledge
  • Complaint resolution
  • Team coordination
  • Hospitality etiquette
  • Restaurant operations support

Why Join Us

  • Opportunity to work in a high-energy hospitality environment
  • Career growth within Accor s global network
  • Supportive and multicultural team culture
  • Exposure to guests from diverse backgrounds
  • Workplace located in a prime downtown Dubai destination

Desired Candidate Profile

This hostess role at Accor Dubai is designed for someone who enjoys guest interaction and delivering smooth front-of-house service. The position supports restaurant operations in a busy hospitality environment where strong communication, customer care, and attention to detail help maintain high guest satisfaction and drive search visibility for Dubai hospitality jobs.

Ideal Profile

  • Strong communication and interpersonal skills
  • Professional presentation and positive attitude
  • Customer-focused approach with problem-solving ability
  • Able to multitask and stay organized in a busy environment
  • Fluent in English; additional languages beneficial

Company Industry

Department / Functional Area

Keywords

  • Hostess

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Accor Group

Accor is a global hospitality group known for its diverse hotel brands and strong service culture, offering growth opportunities and a supportive work environment across its Dubai properties.

https://careersingulf.com/job/hospitality/hostess-accor-dubai-uae/39215?offset=80&show_emp=0